fb47's Privacy Policy
Protecting your personal information is our highest priority. This policy clearly describes how we collect, store, and use your information.
- Introduction and Scope
- What Information We Collect
- How We Collect Information
- How We Use Your Information
- Sharing Information with Third Parties
- Cookies and Tracking Technologies
- Data Storage and Security Measures
- Your Rights and Controls
- Protection of Minors
- Changes to This Policy
- Contact Us
Introduction and Scope
1.1 Purpose of This Policy
fb47 (referred to herein as "we", "our", or "the platform") is an online casino and betting service provider operating specifically for players in Bangladesh. This privacy policy ("Policy") applies to the fb47.cam website and all related digital services.
The main purpose of this policy is to clearly inform you about what kind of personal information we collect, why we collect it, how we use it, and what steps we take to protect your information. By using fb47's services, you are considered to have accepted the terms of this privacy policy.
1.2 Applicability
This policy applies to all of the following:
- Registered users of the fb47.cam website
- Anyone who opens or attempts to open an account on the fb47 platform
- Anyone who contacts us or uses our live chat service
- Anyone who simply browses the website
What Information We Collect
2.1 Personally Identifiable Information
During account registration and in the course of using our services, we may collect the following personal information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum age 21)
- Email address
- Mobile number (for bKash, Nagad, or Rocket verification)
- National ID card or passport details (for KYC verification)
- Residential address
2.2 Financial Information
For processing deposits and withdrawals, we collect:
- Payment method details (bKash, Nagad, Rocket account numbers)
- Transaction history and amounts
- Timing and location of deposits and withdrawals
2.3 Gaming Activity Information
Information about your gaming activity on the platform, such as:
- Betting history and game preferences
- Win and loss records
- Bonus and promotion usage details
- Session duration and activity type
2.4 Technical Information
Information automatically collected from your device and connection:
- IP address and geographic location (approximate)
- Browser type and version
- Device identity and operating system
- Page visit logs and referrer information
How We Collect Information
3.1 Information Provided Directly
When you create an account on fb47, fill out a form, submit KYC documents, or contact our support team via live chat, you are providing information to us directly. This information is provided entirely of your own free will.
3.2 Automatic Collection
When you visit our website or use the platform, certain information is collected automatically through technical means (cookies, log files, pixels). This information is primarily used to improve site performance and ensure security.
3.3 Through Third Parties
For identity verification and fraud prevention purposes, we may receive limited information from trusted identity verification service providers and payment processors (bKash, Nagad, Rocket).
How We Use Your Information
4.1 Service Delivery and Operations
fb47 uses your information primarily for the purpose of providing services:
- Creating, verifying, and managing accounts
- Processing financial transactions (deposits and withdrawals)
- Awarding bonuses and rewards
- Managing gaming activity and recording results
- Providing 24/7 live chat support
4.2 Security and Compliance
To maintain platform security and ensure policy compliance:
- Identity verification and age confirmation (21+ age requirement)
- Fraud and money laundering prevention
- Preventing one person from opening multiple accounts
- Enforcing responsible gaming policies
- Meeting applicable legal obligations
4.3 Service Improvement
We use the information we collect to continually improve our platform and the quality of our services. This includes analyzing user experience, identifying technical issues, and adding new features.
4.4 Communication and Notifications
Using your information, we notify you of transaction confirmations, important account updates, security alerts, and (with your consent) promotional offers.
Sharing Information with Third Parties
5.1 Information Sharing Policy
fb47 never sells your personal information or discloses it to third parties for unauthorized purposes. Information sharing may occur in the following limited circumstances and to a limited extent:
5.2 Authorized Third Parties
- Payment processors: Payment service providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions.
- Identity verification agencies: Trusted verification agencies have access to limited identifying information in order to complete the KYC process.
- Game software providers: Game developers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe have access to gameplay data for management purposes.
- Technology and hosting partners: Technology service providers that assist in operating the platform use information within the limits of their contractual agreements.
5.3 Legal Obligations
In the event of a valid legal order, court directive, or lawful request from a government authority, fb47 may be required to provide the necessary information. We will make every effort to notify you in such cases where possible.
5.4 Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may be transferred. However, all terms of this policy will remain binding on the new authority.
Cookies and Tracking Technologies
6.1 What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. fb47 uses cookies to ensure the normal functioning of the platform, maintain login sessions, and remember your preferences.
6.2 Types of Cookies
- Essential cookies: Required for the basic functionality of the platform — login, session management, and security verification.
- Functional cookies: Store your preferences and settings, such as language selection and display preferences.
- Analytical cookies: Used to monitor site performance and understand usage patterns.
6.3 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may disrupt some platform functionality and you may not be able to log in properly.
Data Storage and Security Measures
7.1 Technical Security
fb47 applies industry-standard technical measures to protect your information:
- SSL encryption: All data transmission is completed through encrypted connections
- Data encryption: Stored sensitive information is kept in an encrypted state
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication feature
7.2 Organizational Security
Alongside technical measures, we have strict internal control procedures. Only authorized staff have access to the information they need for their specific role. All staff are bound by confidentiality agreements and receive regular training.
7.3 Data Retention Period
We retain all your information for as long as your account is active. Upon account closure, the minimum information required to meet legal obligations is kept for a set period and then securely deleted. Financial transaction records may be retained for an extended period as required by law.
7.4 Response to Data Breaches
In the event of a data breach, we will act promptly to take the necessary steps and notify affected users in a timely manner. Immediate actions will include identifying the source of the breach, preventing further harm, and securing affected accounts.
Your Rights and Controls
8.1 Right to View and Correct Information
You can view and, if necessary, correct your stored personal information at any time. To do so, log in to your account and go to Profile Settings, or contact our support team.
8.2 Right to Delete Information
You may request deletion of your personal data. However, this right may be limited in cases of legal obligations (such as records of financial transactions), ongoing disputes, or fraud investigations.
8.3 Right to Object to Data Processing
For marketing communications or optional data processing, you may object and withdraw your consent at any time. If you contact our support team, we will fulfil your request promptly.
8.4 Right to Close Your Account
You may request to close your fb47 account at any time. Any pending transactions and balances will be settled before the account is closed.
Protection of Minors
9.1 Age Restriction
fb47 is an online gaming platform strictly for adults. Only individuals aged 21 or above may create an account and use the service. During registration, we require a date of birth and, where necessary, a government-issued ID for age verification.
We do not knowingly collect or store information about anyone under the age of 21. If such information reaches us, we will delete it immediately and close the associated account.
Changes to This Policy
10.1 How Changes Are Made
fb47 may amend or update this privacy policy as needed. For any significant changes, we will:
- Publish the updated policy on the website and change the "Last Updated" date
- Notify registered users of the changes by email
- Display a notice on the platform for important changes
10.2 Continued Use After Changes
Continuing to use the platform after a policy change will be considered acceptance of the new policy terms. If you do not accept the updated policy, you have the right to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is available in Bengali 24 hours a day, 7 days a week.